Emergency Repairs

What constitutes an emergency repair?

The law distinguishes emergency repairs as being:

a burst water service or a serious water service leak
a blocked or broken toilet
a serious roof leak
a gas leak
a dangerous electrical fault
flooding or serious flood damage
serious storm or fire damage
a failure or breakdown of the gas, electricity or water supply to the premises
a failure or breakdown of the hot water service
a failure or breakdown of the stove or oven
a failure or breakdown of a heater or air-conditioner
a fault or damage which makes the premises unsafe or insecure

What should you do if you are experiencing an emergency repair situation? 

1. Call our office 
2. If it is outside of business hours, please contact our approved emergency tradespeople. 

Please note: if a tradesman does attend the property and the issue could have waited until the next working day, you may responsible for the full or part account charged by the tradesman.
Should you have a non-urgent repair for our attention please lodge your request here.


Joel Plumbing | M:0414 647 078 or 0414 457


​Lewy's Electrical | M: 0419 637


Alert Locksmiths | 02 9418


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